FEATURES / PARTS

The right part.
The next job moving.

Build a clearer connection between the parts counter, the service lane, and the work waiting in the bay.

Explore it with us
01

Parts inventory

Keep stock, availability, and pricing organized for everyday counter work.

02

Purchase orders

Follow orders through the purchasing process with a clear record of what is needed.

03

Vendor management

Keep supplier information and purchasing relationships together.

04

Pricing matrix

Structure parts pricing to support a consistent quoting process.

05

Internal orders

Connect the back counter to the repair orders that need it.

06

Catalog & ordering connections

Bring supplier catalogs and electronic ordering into the parts workflow.

THE WORK, CONNECTED

Turn a parts request into a job that can move.

Parts work environment
THE WORK / PARTS
01
Back counter

Identify

Start with the vehicle, repair order and requested item. Resolve fitment questions before an order becomes a delay.

02
Parts team

Source

Check stock and the purchasing record. Keep the supplier, expected availability and repair context together.

03
Parts + service

Coordinate

Give the advisor a useful update when availability changes. Separate a confirmed arrival from an estimate.

04
Parts counter

Complete

Match the part and purchasing activity back to the work it supported. Keep exceptions visible for follow-up.

A MORE USEFUL DAILY CONVERSATION

Know what needs your attention.

01

Waiting work

Which repair orders depend on a part, and who needs an update?

02

Stock decisions

What is on hand, committed to work or still being sourced?

03

Counter consistency

Can the next person understand the quote and purchasing history?

SEE IT IN YOUR CONTEXT

Bring one real workflow.

For your walkthrough, choose a recent repair order that needed extra follow-up. Walk through the roles, the information each person needed and where the work slowed down. Use a fictional or redacted example.

Plan a department walkthrough

YOUR PEOPLE. YOUR DEALERSHIP. YOUR NEXT CHAPTER.

Forward. Together.

Let’s talk MOTIV