Ask Miles
Bring questions about customer history, performance, and dealership information into the flow of work.
MEET MILES / MOTIV INTELLIGENCE
A deeper
understanding.
A more
human connection.
Bring the details together. See what matters. Give your people the context to make every conversation count.
Explore MilesIntelligence supports the work.
Your people own the relationship.
01 / VEHICLE HISTORY
The story before this visit.
Bring past services and deferred recommendations into the next conversation, using the records your team can access.
Explore the context behind a useful response.
A CONVERSATION WITH CONTEXTLess searching.
Less searching.
More understanding.
Start with the information your store runs on: policies, training, goals, and customer history.
✳ Miles Illustrative conversation
Help me explain a brake recommendation clearly.
✳ MILES
Start with what the inspection found. Explain why it matters, show the customer the photos, and walk through their options without pressure.
Always review suggestions against the actual inspection.Voice-to-RO
Turn a spoken write-up into structured notes your team can review.
Practice the conversation
Roleplay customer scenarios and develop a more confident, consistent approach.
Follow through on declined work
Bring deferred recommendations back into the next useful customer conversation.
Spot what needs attention
Use anomaly alerts to draw attention to unusual activity and performance patterns.
Create from your playbooks
Draft training materials, SOPs, and customer documents with your dealership’s context.
THE HUMAN ADVANTAGE
A useful draft.
A human decision.
Before the conversation
Ask Miles to organize relevant context or help prepare an explanation. Check the source information before relying on it.
During practice
Rehearse a difficult question or a clearer explanation. Use the exercise to strengthen the person having the real conversation.
Before anything is shared
Review accuracy, tone and the customer’s actual circumstances. Your team owns the recommendation and the relationship.
TRY A MORE USEFUL PROMPT
Give Miles the work, not just a question.
Help me turn these notes into a clear repair story.
Include the reported concern, what was checked and what was found. Ask for a concise draft without adding an unperformed test or an unverified result.
Help me prepare for a customer conversation.
Describe the situation without unnecessary personal information. Ask for plain-language ways to explain the options and questions to check understanding.
Help me coach a new team member.
Provide the role, the skill being practiced and the relevant dealership guidance. Ask for a short scenario, then review the answer together.
YOUR PEOPLE. YOUR DEALERSHIP. YOUR NEXT CHAPTER.
